Globe Sim registration in Philippines

Globe SIM Registration Philippines

Globe SIM registration is the process of linking your mobile number to your personal information, as required by Philippine law. This includes your full name, birth date, address, and a valid government-issued ID. The goal is to ensure that every SIM card in use is tied to a verified identity.

This rule was introduced under the SIM Registration Act, or Republic Act No. 11934. The law was passed to reduce scams, spam messages, and crimes involving untraceable phone numbers. By registering, users help create a safer mobile network and protect themselves from identity theft and fraud.

Who Needs to Register Their Globe SIM?

All Globe SIM users must register their numbers under the current Philippine law, no matter how recently or how long ago the SIM was purchased. The rule applies to every individual using Globe mobile services, and skipping this step may result in loss of access.

This move is part of the government’s effort to make mobile communication more secure and accountable. Here’s who needs to register:

  • First-time users with new SIM cards
    You must register before you can activate your SIM and start using it for calls, texts, or mobile data.
  • Existing Globe prepaid users
    Even if your SIM is already active, you still need to register it. Unregistered numbers may be blocked after the deadline.
  • Globe postpaid users
    In most cases, Globe already has your details, but you may still be asked to confirm or update your information through their platform.
  • Tourists using a Globe SIM during their visit
    Temporary SIMs must be registered, and they are usually valid for 30 days. You may need to show your passport and travel documents.
  • Foreign residents or workers
    Longer SIM use is allowed if you submit valid documents, such as a work visa, alien certificate, or permit.

Required Documents for Globe SIM Registration

To register your Globe SIM, you need to provide your correct personal information along with a valid ID. The type of ID required depends on your situation. For example, it may be different if you are a Filipino citizen, a tourist, or registering for another person.

Basic Requirements for All Users

Full name

Date of birth

Sex

Nationality

Current Address

Mobile number to be registered

A live selfie (photo of your face taken during registration)

A clear photo of one valid ID

Valid ID List

Philippine Identification (PhilID)

Passport

Driver’s License

Social Security System (SSS) ID

Government Service Insurance System (GSIS) e-Card

Unified Multi-purpose ID (UMID)

Professional Regulation Commission (PRC) ID

Voter’s ID

Postal ID

Barangay Clearance

Senior Citizen’s ID

Person with Disability (PWD) ID

National Bureau of Investigation (NBI) Clearance

Police Clearance

School ID (for students only)

Integrated Bar of the Philippines (IBP) ID

Document Requirements for Special Cases

Some users may need additional or specific documents depending on their situation:

For Tourists and Foreign Nationals

For Minors

Valid passport

SIM must be registered under a parent or legal guardian

Visa or entry permit

Valid ID of the parent or guardian

Alien Certificate of Registration (ACR I-Card)

Child’s birth certificate may be asked in some cases

Proof of address (hotel booking, rental contract, or local contact)

The adult assumes legal responsibility for the SIM usage

School enrollment proof (for foreign students)

Work permit or employment contract (for foreign workers)

How to Register Your Globe SIM Card

Registering your Globe SIM card is now a legal requirement for all users in the Philippines. To make the process easy for everyone, Globe offers multiple ways to register. You can complete the process online, through the GlobeOne app, or by visiting a Globe store near you.

Each option is designed to support different users. First-time SIM owners, long-time prepaid and postpaid subscribers, minors, senior citizens, and users without internet access can all find a suitable registration method.

Approved Methods for Globe SIM Registration

Below are the five official methods you can use to register your Globe SIM card. Each option is designed to suit different users based on the device you are using, your location, or the kind of support you may need.

  1. Online Registration through the Globe SIM Registration Website
  2. Registration via the GlobeOne App
  3. Registration at Globe Stores or Authorized Centers
  4. Assisted Registration for Seniors and Persons with Disabilities (PWDs)
  5. SIM Registration for Minors

How to Register Globe SIM via Online Web Portal

Online registration is the quickest and most direct way to activate your Globe SIM. If you have internet access and a valid ID, you can complete the entire process in just a few minutes using your phone, tablet, or computer.

Step-by-Step Guide to Register Globe SIM Online

Follow these steps to register your Globe SIM online:

Globe SIM Registration Online Step 1

Step 01: Open new.globe.com.ph/simreg in your phone or computer browser

Globe SIM Registration Online step 2

Step 02: Type your 10-digit Globe mobile number and click Register

Globe SIM Registration Online Step 3

Step 03: Check your phone for a One-Time PIN (OTP) and enter it on the website

Globe SIM Registration Online Step 4

Step 04: Fill out the form with your name, birthday, gender, and complete home address

Globe SIM Registration Online Step 5

Step 05: Take a clear photo of one valid government ID and upload it

Globe SIM Registration Online Step 6

Step 06: Take a live selfie using your device’s camera

Globe SIM Registration Online Step 7

Step 07: Tap Submit and wait for a message from Globe confirming your registration.

How to Register Globe SIM via GlobeOne App

The GlobeOne app lets you register your SIM quickly using your mobile phone. It’s a convenient option for both new and existing users, especially if you already use the app to check load, promos, or account details. All you need is an internet connection, your Globe number, and a valid ID to get started.

Step-by-Step Guide to Register Globe SIM via GlobeOne App

Follow these steps to register your Globe SIM using the GlobeOne mobile app:

How to Register Globe SIM using GlobeOne App

Step 01: Download the GlobeOne app from the Google Play Store or Apple App Store

Register Globe SIM using GlobeOne App step 2

Step 02: Tap “Create an Account” or “Get Started” if you don’t have an account

Register Globe SIM using GlobeOne App step 3

Step 03: Enter your Globe number to begin the registration process.

Register Globe SIM using GlobeOne App step 4

Step 04: Wait for a One-Time PIN (OTP) sent via text and enter it in the app

Register Globe SIM using GlobeOne App step 5

Step 05: After account setup, tap “Register Your SIM” on the dashboard

Register Globe SIM using GlobeOne App step 6

Step 06: Enter your personal information including your full name, date of birth, sex, and complete address

Register Globe SIM using GlobeOne App step 7

Step 07: Upload a clear photo of a valid government-issued ID

Register Globe SIM using GlobeOne App step 8

Step 08: Take a live selfie using your device’s camera

Register Globe SIM using GlobeOne App step 9

Step 09: Tap Submit and wait for the confirmation message from Globe

Make sure your app is updated to the latest version and your internet connection is stable for a smooth registration process.

How to Register Globe SIM via Globe Store or Center

If you are not comfortable using online tools or mobile apps, you can register your Globe SIM by visiting the nearest Globe Store or an authorized registration center. This method is especially helpful for users who prefer face-to-face assistance or do not have access to smartphones or the internet.

Globe staff are available to guide you through the entire process, making sure your information is submitted correctly and your SIM is registered successfully.

Step-by-Step Guide for Offline SIM Registration

Follow these simple steps to complete your SIM registration in person:

  1. Go to the closest location where Globe offers SIM registration services. These include official Globe stores and partner outlets in malls or community areas.
  2. Make sure to carry the SIM you want to register along with one acceptable ID such as a national ID, passport, driver’s license, or other valid government-issued ID.
  3. When you arrive, a trained Globe representative will help you through the process. This is helpful if you are unsure about online registration or need extra support.
  4. You’ll be asked to share details like your full name, date of birth, gender, and complete home address. This information is required by law to register your SIM.
  5. The staff will scan or check your ID to confirm your identity. They’ll make sure all your details match what’s on the form.
  6. Your picture will be taken by the staff as part of the registration process. This is a required step for identity confirmation.
  7. Once your information is processed and approved, you’ll receive a text message from Globe confirming that your SIM has been successfully registered.

This is a good option if you’re not familiar with online steps or just prefer face-to-face help. Globe staff will handle everything for you, making the process quick and stress-free.

How to Register Globe SIM via Globe Store

How to Register Globe SIM via Assisted Service

Globe understands that registering a SIM card online or through an app may not be easy for everyone, especially for senior citizens and persons with disabilities (PWDs). That’s why Globe has introduced assisted registration services to help make the process simpler and more comfortable.

These services are available at select Globe Stores and authorized registration centers, where trained staff are ready to guide and support users every step of the way. From filling out the form to verifying documents and taking your photo, everything is handled on-site with care. This ensures that every user, regardless of age or ability, can successfully register their SIM and continue using their mobile services without interruption.

How to Register Globe SIM via Assisted Service

Step-by-Step Guide for Assisted SIM Registration

Follow the steps below to complete your registration with assistance from Globe staff.

  1. Go to any Globe location that offers assisted SIM registration. You can bring a family member or friend with you. Some areas also have temporary booths in local communities.
  2. Take the mobile phone that uses your Globe SIM along with one valid ID such as a senior citizen card, national ID, or passport.
  3. Let them know you need help with registration. They are trained to support seniors and persons with disabilities with patience and care.
  4. You do not need to write anything. The staff will enter your personal details like your name, birthdate, and address.
  5. A picture of you and your ID will be captured on-site as part of the identity check.
  6. A picture of you and your ID will be captured on-site as part of the identity check.
  7. Globe will send a message to your phone to confirm that your SIM registration is complete.

This option is ideal for users who want personal help or are not comfortable with online forms. With staff assistance and in-person support, Globe ensures that every senior and person with a disability can register their SIM without stress or confusion.

How to Register Globe SIM via Guardian for Minors

Minors in the Philippines are also required to have their Globe SIM cards registered, as stated under the SIM Registration Act. Since anyone under the age of 18 cannot legally register a SIM on their own, the process must be handled by a parent or legal guardian.

This rule helps ensure that minors use mobile services safely and responsibly under adult supervision. The registration allows minors to stay connected for school, communication, and other daily activities, while still meeting government requirements.

Step-by-Step Guide to Register a Globe SIM Card for a Minor:

Minors cannot register a SIM on their own, so a parent or legal guardian must do it for them. Here’s a quick guide to help you complete the process smoothly.

Step 1: A parent or legal guardian starts the SIM registration
Minors are not allowed to register a SIM card on their own, so a parent or legal guardian must handle the entire process from start to finish.

Step 2: Visit the Globe SIM registration site or go to a Globe Store
You can register the SIM by going online at new.globe.com.ph/simreg or by visiting a nearby Globe Store or any authorized registration center.

Step 3: Provide the minor’s personal information
Enter the full name, date of birth, gender, and complete home address of the minor. Make sure all details match the official documents.

Step 4: Upload a valid ID of the parent or guardian
You will need to submit a clear image of a government-issued ID belonging to the parent or legal guardian who is registering the SIM.

Step 5: Submit the required documents for the minor
Provide a copy of the minor’s birth certificate or any official document that proves legal guardianship. This helps confirm your relationship to the minor.

Step 6: Take a selfie of the parent or guardian if registering online
When registering through the website, you will be asked to take a live selfie using your phone or computer camera for identity verification.

Step 7: Submit the form and wait for confirmation from Globe
After entering all information and uploading the documents, complete the registration. Globe will send a confirmation message once it is successfully processed.

Registering a Globe SIM card for a minor is an important step to ensure the safety and proper use of mobile services. By following the process and submitting the correct documents, parents and guardians can help young users stay connected while meeting legal requirements. Once registration is completed, the SIM will remain active and fully compliant with Philippine law.

Globe SIM Registration for Postpaid Users

If you are a Globe Postpaid user, the good news is that your SIM is already registered by default. When you applied for your postpaid plan, you submitted your personal details and a valid ID, which Globe used to automatically register your SIM.

Auto-Registration Status

Most Globe Postpaid SIMs are already registered under the name and information you provided when signing up for the service. This means you do not have to go through the registration process again unless Globe contacts you directly.

You can check your registration status by logging in to the GlobeOne App or visiting the official registration website. If your SIM is already registered, you will see a confirmation message.

When Users Need to Take Action

There are some cases when a postpaid user may need to take action. This includes:

  • If Globe notifies you that your registration is incomplete
  • If your personal details have changed and need to be updated
  • If you have transferred your SIM to another person
  • If your SIM was issued before the SIM Registration Act took effect

How to Register a Globe At Home Prepaid WiFi SIM

To register your Globe At Home Prepaid WiFi SIM, you need to complete the registration online using your mobile device. Globe At Home SIMs are not registered by default, so you must do this to keep your internet working and follow national SIM registration rules.

Step-by-Step Registration Process

Register a Globe At Home Prepaid WiFi SIM Step 1

Step 01: Open your browser on any phone or computer connected to your Globe At Home WiFi.

Register a Globe At Home Prepaid WiFi SIM Step 2

Step 02: Visit the SIM registration portal by typing new.globe.com.ph/simreg into the address bar.

Register a Globe At Home Prepaid WiFi SIM Step 3

Step 03: Enter your Globe At Home number. This is usually printed on the modem box or device label. It starts with 0917, 0956, or another Globe prefix.

Register a Globe At Home Prepaid WiFi SIM Step 4

Step 04: Click “Register” to begin.

Register a Globe At Home Prepaid WiFi SIM Step 5

Step 05: Receive the OTP (One-Time Password). The code is sent to your modem. To read it:

  • Log in and go to the SMS section to find the OTP.
  • Go back to 192.168.254.254 in your browser.
Register a Globe At Home Prepaid WiFi SIM Step 6

Step 06: Enter the OTP into the website to verify your number.

Register a Globe At Home Prepaid WiFi SIM Step 7

Step 07: Fill out the form with your personal information. This includes your full name, birthdate, address, and nationality.

Register a Globe At Home Prepaid WiFi SIM Step 8

Step 08: Upload a photo of a valid ID and a selfie holding the ID. Make sure the image is clear and shows the entire ID.

Register a Globe At Home Prepaid WiFi SIM Step 9

Step 09: Review your details. Tick the boxes confirming your information is correct and that you agree to Globe’s terms.

Register a Globe At Home Prepaid WiFi SIM step 10

Step 10: Click the “Submit” button to complete your registration.

Register a Globe At Home Prepaid WiFi SIM step 11

Step 11: You will see a confirmation screen with a reference number. Take a screenshot or write it down.

Where to Find Your WiFi SIM Number

If you don’t know your Globe At Home number:

  • Connect a phone to your Globe At Home WiFi.
  • Open your browser and go to 192.168.254.254.
  • Log in using the default username and password (found on your modem’s sticker).
  • Your SIM number should appear on the home screen or under “Device Information.”

Globe SIM Registration for OFWs, Roaming Users, and Foreigners

Overseas Filipino Workers (OFWs), roaming users, and foreign nationals must also register their Globe SIMs under the SIM Registration Act. The process is slightly different, especially for those living outside the Philippines or staying temporarily in the country.

For OFWs and Roaming SIM Users

If you are an Overseas Filipino Worker (OFW) or currently using a Globe SIM while on roaming, you are still required to register your SIM. Registering helps keep your number active and avoids any risk of disconnection. Even if you are outside the Philippines, you can complete the registration process online using your valid ID and personal information.

Valid IDs You Can Use as an OFW

Philippine Passport

OFW ID

Unified Multi-Purpose ID (UMID)

Any valid government-issued ID accepted in the Philippines

If you’re abroad, make sure your roaming is active so you can receive the OTP.

Step-by-Step Registration Process for OFWs

  • Step 1: Visit the Globe SIM registration portal: new.globe.com.ph/simreg
  • Step 2: Enter your Globe mobile number and click “Register”
  • Step 3: Wait for the OTP (One-Time Password) on your roaming SIM
  • Step 4: Enter the OTP and proceed to the form
  • Step 5: Fill in your personal information, upload a valid government-issued ID, and take a selfie
  • Step 6: Confirm and submit your registration

For Foreign Tourists Using Globe SIMs

Foreigners who are staying in the Philippines for a short period can still use a Globe prepaid SIM. However, they are required to register the SIM within a limited time. This temporary registration allows them to stay connected during their visit while still following local SIM registration guidelines. Proof of identity and travel documents will be needed during the process.

Validity of a Tourist SIM

Registered SIMs for tourists are valid for 30 days only

After that, the SIM is automatically deactivated unless you extend your visa and update your registration

How to Register as a Tourist

  • Step 1: Go to new.globe.com.ph/simreg
  • Step 2: Provide your passport and entry details
  • Step 3: Upload your passport bio page and a selfie
  • Step 4: Enter your Philippine address and hotel or accommodation name
  • Step 5: Submit the form for verification

For Foreign Nationals with Long-Term Stay

Foreign nationals who plan to stay in the Philippines for more than 30 days, including those working, retired, or living as residents, must follow a different SIM registration process. This process ensures that your SIM remains active and follows the country’s registration rules. You will be asked to provide valid identification and documents that confirm your legal stay in the Philippines.

What You’ll Need

  • Alien Certificate of Registration (ACR)
  • Passport with valid visa
  • Philippine address
  • Other supporting documents like a work permit or residency ID

Follow the same online registration steps, and make sure to upload all required documents. This type of registration does not expire as long as your visa remains valid.

How Long Can Foreigners Use Their SIM?

Globe prepaid SIMs registered by foreigners are valid based on visa length:

Visa Type

SIM Validity Period

Tourist Visa

30 days (renewable)

Student Visa

Up to 6 months or more

Work Visa

As long as your visa

Special Resident Visa

Up to 1 year

Why This Registration Is Required

The SIM Registration Act applies to every SIM user with a Philippine mobile number. It helps reduce text scams, fraud, and other mobile-related crimes. Globe made the process available online to support users both in and outside the country.

To avoid disconnection and protect your number, complete your registration on time using the correct details.

How to Activate Your Globe SIM Card

After buying a new Globe SIM card, you need to activate it before you can call, text, or use mobile data. The activation process is quick and can be done by simply inserting the SIM into your phone and following a few basic steps.

Activation Steps After Purchase

Getting started with your Globe SIM? Do the following:

  • Insert the SIM into an unlocked and working mobile phone.
  • Turn on the phone and wait for the signal bars to appear.
  • You will receive a welcome text from Globe. This means your SIM is active.
  • Follow the instructions in the text if it asks you to complete setup or register online.
  • Register your SIM through the GlobeOne app or website to keep using it.

Once you complete these steps, your SIM is ready to use. You can start sending messages, making calls, and using data.

What to Do If Your SIM Doesn’t Activate

If your new Globe SIM doesn’t start working after inserting it into your phone, there’s no need to panic. Sometimes, activation can be delayed due to simple issues like signal problems, phone settings, or a faulty SIM slot. You can follow a few quick steps to check and fix the issue on your own before asking for help.

  • Restart your phone and make sure the SIM card is inserted correctly.
  • Try placing the SIM in another phone to check if the issue is with your device.
  • Check for network signal. If there’s no signal, you might be in an area with poor coverage.
  • Make sure the SIM has not expired or been physically damaged.
  • If you still have no service, contact Globe customer support by dialing 211 or visit the nearest Globe store for help.

Following these steps should help you get your SIM activated and ready to use.

Note: In most cases, a Globe SIM usually activates within minutes after insertion, but it can take up to 24 hours if the network is busy or the SIM wasn’t used right away.

How to Check If Your Globe SIM Is Registered

Once you finish registering your Globe SIM, it’s important to check if it was successful. This helps make sure your number stays active and protected under the SIM Registration Act. Globe provides a few simple ways you can use to confirm your registration status. If you haven’t received a confirmation message or just want to double-check, follow these easy steps.

Globe Registration Check via USSD Code

Check via USSD Code

  • Step 01: Open your phone’s dialer.
  • Step 02: Dial *106# and press the call button.
  • Step 03: Wait for a response to appear on your screen.
  • Step 04: If your SIM is registered, a message will confirm that your number is active.
  • Step 05: If your SIM is not yet registered, you may be prompted to start the registration process.

Check via Text Message Confirmation

  • Step 01: Open your phone’s messaging app.
  • Step 02: Scroll through your messages and find the one from Globe.
  • Step 03: Look for a message that says “SIM registration successful” or similar.
  • Step 04: Check if the message includes your name or number confirmation.
  • Step 05: If you find this message, your SIM is already registered.
  • Step 06: Keep the message saved as proof of your SIM registration.
Globe Registration Check via Text Message Confirmation
Globe Registration Check via Globe SIM Registration Portal

Check via Globe SIM Registration Portal

  • Step 01: Open your phone or computer browser.
  • Step 02: Go to new.globe.com.ph/simreg.
  • Step 03: On the homepage, enter your Globe mobile number.
  • Step 04: Click the “Verify” or similar button to proceed.
  • Step 05: Follow the instructions for verification, such as entering an OTP (one-time PIN) sent to your number.
  • Step 06: After verification, the website will show if your SIM is registered, not registered, or incomplete.
  • Step 07: If it’s not registered, the site will guide you through the steps to complete it.

Check via Globe Customer Support

  • Step 01: Dial 211 using your Globe mobile phone.
  • Step 02: Wait for a customer service representative to answer your call.
  • Step 03: Ask them to check the registration status of your SIM.
  • Step 04: Provide your basic details like your name or birthday for identity verification.
  • Step 05: The representative will confirm if your SIM is registered or advise you on the next steps.
Globe Registration Check via Globe Customer Support
Globe Registration Check via Visit to a Globe Store

Check via Visit to a Globe Store

Step 01: Go to the nearest official Globe Store or authorized center.
Step 02: Bring a valid government-issued ID with you.
Step 03: Tell the staff you want to check your SIM registration status.
Step 04: Provide your Globe mobile number when asked.
Step 05: The staff will verify your details and let you know if your SIM is already registered.
Step 06: If not yet registered, they can assist you with the registration on the spot.

Deadline for SIM Registration in the Philippines

The final deadline for SIM registration in the Philippines was July 25, 2023. This applies to all users of prepaid SIM cards, including those using Globe, Smart, DITO, and other local networks. The registration rule is part of the SIM Registration Act, passed to improve mobile security and reduce scams.

What Happens If You Missed the Deadline

If you did not register your SIM by the July 25, 2023 deadline, it is now deactivated. You will no longer be able to make calls, send text messages, or access mobile data using that number. Any remaining load or active data promos linked to the SIM have been removed and cannot be recovered.

Your number is no longer usable for calls, internet browsing, or services such as mobile banking, unless it has already been reactivated through a valid process. However, reactivation is no longer possible for most users, as late registration is not allowed under current rules.

Can You Still Register After the Deadline?

No, late registration is not allowed once the SIM is permanently deactivated. The National Telecommunications Commission (NTC) and major telecom providers have confirmed that unregistered SIMs after July 25, 2023, cannot be reactivated.

If your SIM was deactivated, the only option is to:

  • Buy a new prepaid SIM from an official store.
  • Register it immediately during activation using a valid ID and your personal details.

Why the Deadline Was Important

The deadline ensured that every active mobile number in the country is linked to a verified person. This helps block scam messages, spam calls, and fraud attempts. Without registration, SIM cards pose a security risk. The government enforced the deadline to protect mobile users and hold number owners accountable.

What Happens if You Don’t Register Your SIM

If you don’t register your SIM, your mobile services will be blocked. You will not be able to make calls, send messages, or use mobile data. This applies to all prepaid SIM users under Globe, Smart, DITO, and other Philippine networks.

Unregistered SIMs are marked as inactive once the government’s deadline passes. As a result, you lose access to any remaining load, active data promos, or subscriptions linked to that number. You also won’t receive important alerts, such as messages from banks, e-wallets, or emergency services.

Once a SIM is deactivated, the number cannot be used again. You will not be able to recover any contacts or linked accounts unless those were backed up or connected to a different number.

Late registration is not allowed. If your SIM has been deactivated, the only solution is to get a new prepaid SIM and register it right away using your personal details and a valid ID. This step is required to activate mobile services and keep your number safe and working.

How to Redeem Your Globe Rewards

Globe Rewards lets you earn points every time you load, pay your bill, or use Globe services. These points can be exchanged for mobile data, store discounts, or special offers from partner brands. Redeeming your points is quick and doesn’t cost anything extra.

Using the GlobeOne App

The easiest way to redeem your points is through the GlobeOne app. Here’s how:

  1. Open the GlobeOne app and sign in to your account.
  2. Tap on the “Rewards” tab from the main screen.
  3. You’ll see your total points and available rewards.
  4. Browse the options and tap “Redeem” on the reward you want.
  5. Wait for a text message confirming that your redemption was successful.

The app shows rewards like data promos, vouchers, and discount offers. Some items may have point requirements or be available for a limited time.

Using *143#

If you don’t have the app, you can use your phone’s dial pad instead:

  1. Dial *143# on your Globe phone.
  2. Choose the “Rewards” option from the list.
  3. Select “Redeem Rewards”.
  4. Pick the reward you want and follow the instructions to confirm.
  5. Wait for a confirmation text to complete the process.

This option works even on older phones or if you don’t have mobile data. It’s simple, fast, and available to all active Globe users.

Where to Find Your Globe SIM Serial Number

The SIM serial number is a unique code linked to your SIM card. It’s needed for some Globe services like SIM replacement, number recovery, or customer support. If you’re registering your SIM or troubleshooting, knowing where to find this number can help speed up the process.

Check the Back of the SIM Card

If you still have the original SIM card holder (the plastic card it came in), flip it over. The serial number is usually printed on the back. It’s a long number, typically starting with “89” and followed by other digits.

Example: 89701xxxxxxxxxxxx

Look on the SIM Itself

If you no longer have the card holder, carefully eject your SIM from your phone and inspect the chip.

  • Use a SIM ejector pin or a paperclip
  • Gently remove the SIM from the tray
  • Look closely for tiny printed numbers

You might need a magnifying glass or good lighting, as the print can be very small and faint.

Use Your Phone’s Settings (for Android Users)

Some Android devices allow you to check SIM details directly:

  • Open Settings
  • Go to About Phone
  • Tap Status or SIM Status
  • Look for entries like ICCID (this is your SIM serial number)

Note: Not all phones show the full serial. If it’s missing or incomplete, use the physical SIM instead.

Check Through the GlobeOne App

If your SIM is active and linked to your GlobeOne account:

  • Open the GlobeOne app
  • Tap on your mobile number
  • Go to Account Details or SIM Info
  • Check for the SIM Serial Number or ICCID

Note: This only works if the app has access to your SIM and it’s functioning properly.

Visit a Globe Store If You Can’t Find It

If none of the methods work:

  • Visit the nearest Globe store
  • Bring your valid ID and mobile number
  • Ask for help retrieving your SIM serial number

Having your SIM number ready makes registration and support requests faster and easier. Keep it in a safe place.

How to Shift to the Globe Network

If you want to switch your number from another mobile network to Globe, you can do it through a process called Mobile Number Portability (MNP). This allows you to keep your existing mobile number while moving to the Globe network.

1. Check If You Can Switch

Before you move to Globe, make sure your number is ready to transfer. Here’s what you need:

  • Your current number must still be working
  • You should not have any unpaid bills
  • Your number should be at least 60 days old
  • You are not under a lock-in contract
  • You haven’t already requested a switch recently

If all of these apply to you, you’re good to go.

2. Get Your Unique Subscriber Code (USC)

You need a USC code from your current network. This is a short code that proves your number is allowed to transfer. To get it, send a text message with the word USC to 8080 (or follow your network’s steps). You’ll receive your code by SMS.

Save this message. You’ll need it when you apply at Globe.

3. Visit a Globe Store

Go to any Globe Store near you. Bring these things:

  • Your working SIM card
  • Your USC code
  • A valid ID
  • Globe will give you a form to fill out when you arrive

Tell the staff you want to switch your number to Globe. They’ll check your details and help you with the next steps.

4. Wait for Your New Globe SIM

Globe will give you a new SIM card after your request is accepted. Your old SIM will stop working once the switch is done. The change usually takes less than a day.

Once your Globe SIM is active, put it in your phone. You’ll keep the same number, but now you’re connected to Globe.

5. Start Using Globe Services

After porting, you will be able to enjoy all Globe services, promos, and features. Your number stays the same, but your network is now Globe. You will need to register your new Globe SIM through the SIM registration portal if it hasn’t already been linked.

6. Why People Transfer to Globe

Many users move to Globe for better coverage, service bundles, and app features like GlobeOne, GCash, and GoRewards. If your current network isn’t meeting your needs, switching is an easy fix, and you won’t have to give up your number.

Shifting to Globe is legal, free, and fast. Just get your USC, follow the steps, and enjoy your new connection.

Common SIM Registration Issues and Fixes

Sometimes, problems can happen while registering your Globe SIM. These issues are usually easy to solve once you know what’s causing them. Below are some of the most common problems and what you can do to fix them.

1. Didn’t Receive the OTP Code

The One-Time Password (OTP) is needed to access the registration form. If you didn’t get the code:

To fix this:

  • Check your signal strength and make sure the SIM is inserted properly
  • Restart your phone and try again
  • If you’re on a modem (like Globe At Home Prepaid WiFi), log in to 192.168.254.254 and check the SMS inbox
  • If it still doesn’t work, wait a few minutes and click Resend Code

2. Invalid ID or Photo Upload Failed

The system might reject your photo or ID if the file is blurry, too large, or not supported.

To fix this:

  • Take a clear photo of your valid ID under good lighting
  • Make sure your selfie is not dark or pixelated
  • Save the file in a common format like JPG or PNG
  • Keep the file size under 4MB to avoid errors

3. Registration Page Not Loading

Sometimes the SIM registration site won’t load due to technical issues or poor connection.

Try these steps:

  • Refresh the page
  • Use a different browser (like Chrome or Firefox)
  • Clear your browser cache and cookies
  • Switch to a stable WiFi or mobile data connection
  • If it’s still down, try again after a short break. The site may be under maintenance.

4. Entered Wrong Information

If you accidentally entered incorrect details (wrong name, ID number, or address), don’t panic.

Here’s what you can do:

  • Simply restart the registration at new.globe.com.ph/simreg
  • Re-enter your mobile number and wait for a new OTP
  • Submit the correct information and photo
  • The new entry will overwrite the incorrect one if done properly

5. SIM Already Registered but Getting Prompts Again

Sometimes you may get a message saying your SIM isn’t registered, even if you’ve already completed it.

What to check:

  • Make sure the registration was successful by confirming the reference number
  • Log in to the GlobeOne app and look for your SIM registration status
  • If you’re unsure, contact Globe support via GLOBE Chat or visit a Globe store

6. Using a SIM in a Device That Doesn’t Receive Messages

This is common for WiFi devices like Globe At Home modems.

Solution:

  • Open a browser and go to 192.168.254.254
  • Log in using the default credentials (usually admin/admin)
  • Click on the SMS tab to view OTP messages
  • Proceed with registration using the number linked to that SIM

7. Foreigners and Roaming Users: No Signal or Access

If you’re a foreigner or OFW using roaming:

Here’s what you can do:

  • Make sure roaming is turned on in your phone settings
  • Confirm that your SIM is still active
  • If you still can’t register, contact Globe via email or social media for direct assistance

8. Account Already Linked to Another SIM

Some users get an error saying their ID or information is already linked to another number.

Here’s how to handle it:

  • Check if you’ve registered another SIM with the same ID
  • Globe only allows a limited number of SIMs per person
  • If needed, contact Globe support to unlink or verify ownership of your current SIM

Is It Safe to Register Your Globe SIM?

Yes, registering your Globe SIM is safe, legal, and protected by Philippine law. The process is part of the SIM Registration Act, which was created to reduce mobile scams and secure mobile identities. Your data is handled under the rules of the Data Privacy Act of 2012. Globe follows strict security practices to protect your personal information from misuse or exposure.

Why Your Data Is Safe with Globe

When you register your SIM, Globe uses a secure platform that encrypts all your personal information. This means your name, ID, selfie, and other details are hidden from public view and protected from third-party access.

Your information is stored in private systems that are not shared with advertisers or unknown parties. Globe is not allowed to share your data unless required by law or with your permission. This follows national data privacy standards.

How SIM Registration Helps You Stay Safe

Registering your SIM adds a layer of protection to your mobile number. It helps stop fake messages, scam calls, and identity theft. Once your SIM is registered, scammers cannot easily use your number for fraud or illegal activity.

It also helps make it easier to report suspicious activity or recover your number if your SIM gets lost or stolen. You gain more control and security over your mobile identity.

Frequently Asked Questions

Is SIM registration required for all Globe users?

Yes, under the SIM Registration Act in the Philippines, all prepaid and postpaid users, including those on Globe At Home Prepaid WiFi and roaming SIMs, must register their SIM cards to keep their numbers active.

I lost my SIM. Can I still register it?

If your SIM is lost, you’ll need to visit a Globe Store with a valid ID to request a replacement. Once you get a new SIM, you can proceed with registration.

How long does registration take?

Registration takes just a few minutes if all your information is correct. Once submitted, you should receive a confirmation message right away. In some cases, it may take a few hours for the system to update.

Does Globe SIM expire after registration?

No, Globe SIMs do not expire just because of registration. However, if a prepaid SIM stays inactive for 90 days, it may still be deactivated. To keep it active, use it regularly for calls, texts, or data.

I have a postpaid SIM. Do I still need to register?

Postpaid users are automatically pre-registered by Globe. However, you may still receive a message asking you to confirm your details. Just follow the instructions to verify or update your info.