How to Call a Landline Using Smart (Prepaid, Postpaid, Promos)

Calling a landline using Smart is simple once you know the correct dialing format. Most people get confused because the method changes slightly depending on where you’re calling from (same area, different area, or long-distance). This guide shows the exact steps for each case so you can dial correctly on the first try.

How to Call a Landline Using Smart Prepaid

Calling a landline on Smart Prepaid works the same as regular dialing, but you must have enough load or an active promo that includes voice minutes. Here’s the easiest way to do it.

If you haven’t registered your SIM yet, check our detailed guide on Smart SIM Registration Phillipines.

Step 1: Make sure you have load or a call promo

Landline calls are charged separately, so your regular data promos won’t cover it.

• You need regular load, voice credits, or a promo with landline minutes.
• If unsure, dial *123# → Balance/Services to check.

Step 2: Dial the correct format

Use the proper format depending on where you’re calling:

• Same area: Dial the number only
  Example: 81234567
• Different area: Dial 0 + area code + number
  Example: 02-81234567

Step 3: Press Call and wait for the connection

If the call doesn’t go through, you may not have enough balance or the landline is busy/offline.

Step 4: Monitor your remaining load

• Landline calls are usually charged per minute.
• To avoid unexpected deductions, check your load after the call:
  Dial *123# → Balance/Services.

How to Call a Landline Using Smart Postpaid

If you’re on a Smart Postpaid plan, calling a landline is straightforward. The main difference from prepaid is how charges are applied. Your call will be billed to your monthly plan unless you have included minutes.

Step 1: Check if your plan includes landline minutes

Not all plans come with landline calls. To verify:

• Open the GigaLife App → Account → Usage
• Look for AnyNet minutes, Trinet minutes, or Landline minutes
• If you don’t see any, your calls will be charged per minute.

Step 2: Dial using the correct format

Use the correct dialing pattern based on your location:

• Same area: Dial the landline number only
  Example: 81234567
• Different area or long-distance: Dial 0 + area code + landline number
  Example: 02-81234567

Step 3: Start the call and wait for connection

Postpaid calls usually connect faster because there’s no balance requirement.
If the call fails:

• The landline might be busy
• You may be calling the wrong area code
• Or the landline network is down

Step 4: Track your usage

If your plan has limited minutes, monitor them to avoid extra charges. You can check your remaining minutes in:

GigaLife App → Usage → Voice

Step 5: Review charges on your monthly bill

If you exceed your included minutes, the call cost will appear in your next statement. Checking early helps avoid surprises on your billing cycle.

Smart Promos That Allow Calls to Landline

Smart offers Magic Calls for prepaid users, providing non-expiring mobile & landline minutes (like 50 mins for P99), and has Postpaid Plans (like Plan 599 or eSIMs) with unlimited landline calls, often bundled with data/all-net calls, available via the Smart App or online store. These are your main options for calling landlines affordably with Smart, moving beyond just regular load deductions.

1. Smart Unli Call to Landline for 1 Day (If Available)

Smart sometimes releases short promos that include unlimited calls to landlines. These promos change often.

How to check:

• Dial *123#
• Go to “Calls & Texts”
• Look for “Unli calls to landline” or similar offers

If it appears, you can register directly from the menu.

If you are using smart postpaid and want to convert smart postpaid to prepaid check out to this guide.

2. Smart Promos With Landline Minutes

These promos include a set number of minutes you can use for calling landlines. You’ll usually find them under:

• *123# → Calls & Texts
• GigaLife App → Promos → Calls

Examples you may see (names change over time):

• Call packages with 30, 50, or 100 minutes
• Bundles that include AnyNet minutes (can be used for landlines)

Always check the details before registering.

3. How to Use a Promo to Call a Landline

Once your promo is active:

1. Open your dialer
2. Enter the correct format:
   • Same area: number only
   • Other area: 0 + area code + number
3. Press Call

Your minutes will automatically be used.

4. How to Check If Your Promo Is Active

You can confirm in two ways:

• Dial *123# → Balance/Services
• Open GigaLife App → Usage → look for voice minutes

If minutes appear, you can call landlines without using regular load.

5. If Your Promo Didn’t Work

If the call doesn’t go through:

• Your promo may not include landline calls
• Minutes may be for Smart-to-Smart only
• You may have used all your minutes
• The landline may be busy or offline

Check your promo description again or switch to a promo that includes landline minutes.

Smart Landline Dialing Format Cheat Sheet

If you’re not sure how to dial a landline using Smart, use this simple cheat sheet. It shows the correct format for every type of call. Just follow the pattern and you won’t get an error.

Type of Call	What to Dial	Example
Same area	Landline number only	81234567
Different area	0 + area code + number	02-81234567
Long-distance	0 + area code + number	082-1234567
Toll-free hotline	1800 + code	1800-123-4567
Short hotlines	Hotline number only	1343

Common Problems When Calling a Landline Using Smart (and How to Fix Them)

If your call to a landline is not connecting, the issue is usually simple. Use this guide to find the problem and fix it fast.

Frequently Asked Questions