
Smart SIM Registration Philippines
Smart SIM registration is the process of linking your identity to your Smart mobile number, as required by the SIM Registration Act (RA 11934) in the Philippines. This law makes sure that every SIM card in the Philippines is registered to a real person to reduce scams, fraud, and spam texts.
In simple terms, if you use a Smart SIM, you must register it with your correct personal details and a valid ID. The National Telecommunications Commission (NTC) reported that more than 100 million SIM cards in the Philippines were registered in 2023, and Smart users are part of that number.
If you don’t register your SIM, it will be deactivated and you won’t be able to call, text, or access data. That’s why registration is not just important—it’s required.
What Do You Need Before Registering a Smart SIM?
To register your Smart SIM, you need your personal details and one valid government ID. Registration rules apply to all users, including minors, foreigners, and businesses.
Valid ID List
Document Requirements
Extra Requirements for Special Cases
- Minors: Parent or guardian must register the SIM under their name.
- Foreigners: Passport and proof of legal stay (visa, arrival card).
- Businesses: Company documents and an authorized representative.
Having these ready makes registration faster and avoids delays.
How to Register Smart SIM Online in 2025?
You can register your Smart SIM online by four method that are given below:
- Registration Via Portal (Smart SIM Registration Link)
- Registration via the GigaLife app
- Register via Number
- Register by visiting Smart stores
The online process is the fastest and easiest because you can do it right from your phone.
How to Register Smart SIM Via Online Web Portal
Quick Guide: 5 Steps to Register Your Smart SIM Online
- Go to the official Smart SIM Registration website.
- Enter your mobile number and wait for the One-Time Password (OTP).
- Type in your personal details like full name, birthday, and address.
- Upload a clear photo of your valid ID and take a selfie for verification.
- Submit the form and wait for the confirmation text.
That’s it—you’re done. Registration usually takes less than 10 minutes if you have your ID ready.
The easiest way to register your Smart SIM is through the official Smart website. This method works for both new and existing prepaid or postpaid users. Follow these steps carefully to complete your registration:
Step 01: Visit smartsimregistrationph.ph using your phone or computer. Scroll down and click on register smart SIM. It will open into a new tab.

Step 02: Then type your 11-digit Smart number in the field and check the agreement box.
Step03: Click Send OTP. You will receive a 6-digit code via SMS. Enter the code and press Verify OTP. When your OTP is correct, a message will show that it worked. Tap ‘OK‘ to go to the next step.
Step 04: Choose whether you are registering a new SIM or updating details for an existing SIM.

Step 05: Upload a Valid Government ID. Smart accepts IDs such as Passport, Driver’s License, SSS ID, Voter’s ID, PhilHealth ID
Step 06: Fill in your details
- Full name
- Birthday
- Sex
- Address
- Take a clear photo of your ID and a selfie while holding it. Avoid blurry shots or cropped corners.

Step 07: Fill Out Customer Information and Enter your current address, a valid email address, and an alternate phone number (optional).

Step 8: Review Your Details Double-check all the information. Make sure everything is correct before proceeding.

Step 9: After submiting your application, a unique Control Number will appear on the screen. Write it down or take a screenshot, it serves as your proof of registration.

Now if you want to activate your smart sim checkout to this step by step guide.
How to Register Smart SIM using Smart App
If you prefer using an app instead of a web browser, the Smart App makes Smart SIM registration quick and mobile-friendly. This option is ideal for users who already have the app installed, but new users can easily download it before starting the process.
Steps to Register through Smart App

Step 01: Go to Google Play Store, App Store or Huawei App Gallery. Download and install Smart app. Once installed, open the app on your phone.

Step 02: On the app’s home screen, find the SIM Registration banner or option. Tap it to begin.

Step 03: Enter your Smart SIM number and verify it by entering the OTP sent via SMS to login smart app.

Step 04: Provide Your Personal Information. Fill in your full name, date of birth, gender, and current address as shown on your government ID.

Step 05: Upload a Valid ID and Selfie. Take a clear photo of your government-issued ID and upload it and fill other required details. Then, capture a selfie as instructed.

Step 06: Check everything before hitting the submit button. Tap Submit. The app will process your registration, and you’ll receive a confirmation SMS once it’s complete.
Also Read: How to Upgrade Smart SIM to 5G
How to Register Smart SIM Via Smart Store and Kiosks

If you’re not comfortable with online registration or don’t have a stable internet connection, you can register your Smart SIM in person at any Smart Store, kiosk, or authorized retailer.
- Bring your SIM and a valid ID to any Smart Store, Smart Express, or authorized retailer.
- Ask for SIM registration assistance. A staff member will help you fill out the form and take your photo.
- Wait for the confirmation text just like with online registration.
This option is best for seniors, minors, or people not comfortable with online forms.
Quick Tip: Ask the Smart staff for your Control Number or official receipt as proof that your SIM has been registered.
How to Register Smart SIM Via Call
This option is available for Smart Postpaid users who need to register a new SIM or renew their existing SIM registration. It’s a quick method for those who prefer phone-based verification instead of online forms.
1. New Postpaid SIM Registration
If you’ve recently purchased a new Smart Postpaid SIM, you don’t need to manually register it online. Smart automatically registers your SIM once you agree to the Terms & Conditions during activation. This means your SIM is active and ready to use right after the setup process.
2. Existing Postpaid SIM Renewal Registration
If you are renewing your current postpaid SIM registration, follow these steps:
- Step 1: Send “YES” as a text message to 5858 from your Smart SIM.
- Step 2: Wait for a confirmation call from 5858.
- Step 3: Answer the call and follow the voice instructions carefully.
- Step 4: Accept the Terms & Conditions during the call to complete the process.
Once these steps are completed, your Smart postpaid SIM will remain active under the SIM Registration Act compliance requirements.
Tip: Keep your mobile phone accessible and ensure you have a stable network during the process to avoid call drops.
How to Check Smart SIM Registration Status?
After completing your Smart SIM registration, it’s important to verify if your SIM is successfully registered. Smart provides three easy ways to check your registration status using your mobile phone.

Check via USSD Code
- Step 1: Open your phone’s dialer app.
- Step 2: Dial *123# and press call.
- Step 3: On the menu that appears, select Option 9: SIM Registration Status.
- Step 4: Wait for a confirmation message on your screen. It will show whether your SIM is Registered or Not Registered.
If your SIM is not yet registered, you will be prompted to register it immediately. For users who have already registered, the system will display a confirmation status.
2. Check via Smart Portal
- Step 1: Open a web browser and go to https://simreg.smart.com.ph.
- Step 2: Enter your 11-digit Smart mobile number in the given field.
- Step 3: Click on Send OTP to receive a One-Time Password on your phone.
- Step 4: Enter the OTP to verify your number.
- Step 5: Once verified, the portal will display your SIM Registration Status—Registered or Not Registered.


Check via GigaLife/Smart App
- Step 1: Download and open the GigaLife App from Google Play or App Store.
- Step 2: Log in using your Smart mobile number.
- Step 3: After logging in, go to Account Settings or look for the SIM Registration tab.
- Step 4: The app will show your current registration status instantly.
SIM Registration for Persons with Disabilities (PWDs)
PWDs who cannot physically complete the registration or lack the means to do so are allowed to appoint an authorized representative.
Requirements for PWD SIM Registration:
- PWD’s Valid Government-Issued ID
- Authorized Representative’s Valid ID
- Special Power of Attorney (SPA) or a signed Authorization Letter
- Photo of the PWD (if required for verification)
This ensures that the SIM is legally tied to the PWD while making the process accessible.
SIM Registration for Foreign Nationals
Foreigners in the Philippines must register their SIM cards before activation. The rules differ based on the length of stay:
Short-Term Visitors (30 Days or Less)
- Passport (with photo, nationality, and entry stamp).
- Valid Visa (if applicable).
- Proof of Local Address (hotel booking confirmation, rental agreement, etc.).
- Return Ticket or travel itinerary.
The SIM card will only remain active for the length of your stay.
Long-Term Visitors (More Than 30 Days)
- Passport with valid visa.
- Alien Certificate of Registration (ACR) or ACR I-Card.
- Proof of Local Address (utility bill, lease agreement, or company certificate if employed).
Important: Foreigners using a Philippine SIM beyond their allowed stay may face SIM deactivation unless the registration is updated with new visa details.
SIM Registration for Tourists
Tourists are classified under short-term visitors and must present:
- Valid Passport
- Proof of Philippine Address (hotel booking, Airbnb confirmation, etc.).
- Return Ticket to confirm the exit date.
Key Point: The SIM service for tourists cannot exceed the approved visa stay period. If you extend your stay, you need to update your SIM registration accordingly.
How to Claim Freebies after Smart SIM Card Registration?
One of the best perks of completing your Smart SIM registration is the freebies waiting for you. Smart gives newly registered users FREE data and rewards as part of their program to encourage compliance with the SIM Registration Act. But how do you actually claim these freebies? Here’s the full process:
Steps to Claim Your Freebies
Method 1: Through the GigaLife App
Method 2: Via SMS
Quick Tip: If your freebie hasn’t appeared within 24 hours, try refreshing the GigaLife app or call Smart’s customer service at *888 for assistance.
Corporate SIM Registration (For Businesses and Organizations)
Companies and organizations that provide mobile numbers to their employees also need to comply with the SIM Registration Act. This means all corporate-owned SIMs under postpaid or prepaid accounts must be registered with Smart. The process is slightly different from individual registration, as businesses need to provide legal and company documents in addition to standard ID requirements.
Read How to Register Corporate SIM Cards
Frequently Asked Questions
Can I register my Smart SIM without a valid ID?
No. The SIM Registration Act requires a valid government-issued ID. Smart will reject photos if the image is blurry, the information doesn’t match your details, or the document is expired. Ensure the ID is clear and up-to-date.
How long does it take for Smart to process my SIM registration?
Most registrations complete in 5–10 minutes, especially online. But during busy times, it may take up to 24 hours to receive confirmation SMS. If you don’t see a message after a day, contact Smart support.
What if I don’t get the OTP code?
This usually happens due to weak signal or wrong device settings. Try these:
1- Check SIM placement in your phone
2- Move to an area with better coverage
3- Switch devices if needed
4- If failures persist, contact Smart’s official hotline.
I registered my SIM, but I got a message saying “Not Registered.” What now?
Try registering again through the same portal or app. Use clear ID images, accurate personal details, and upload a selfie if required. If the error code persists (like 10009 or 10058), reach out to Smart support for assistance.
What if a minor is using the SIM?
Minors under 18 must register the SIM under a parent or legal guardian’s name. Required documents include the guardian’s valid ID and the minor’s birth certificate. The adult becomes responsible for SIM usage.
What happens if I don’t register my Smart SIM before the deadline?
Unregistered SIMs are permanently deactivated after the government deadline. This means no calls, no texts, and no mobile data access.